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FAQ

We answer your most frequent asked
questions about our quality and standards.
Are your technicians vetted and trained?

All of our technicians are thoroughly tested to ensure that they are in peak physical health. We conduct drug testing on a regular basis and provide training frequently to enhance their skill set.

Does your work come with warranties?

Our work comes with industry leading warranties and fulfills industry standards for performance and quality. We promise our HVAC service to be error-free. To learn more, read up on our ‘Peace of mind’ warranties section.

Are there any hidden fees I should be aware of?

With us, you do not have to worry about any extra charges or additional fees. The quote cost is the only price you will pay! In addition, we offer free diagnosis on your HVAC problems, so you benefit with further savings.

Do i have to worry about cleanup when you are done?

Leave your worries of clean-up behind with our superior service! Our team promises to offer the best outcome possible, with zero clean-up troubles. We are considerate of your living spaces, accident-free and very tidy.

Do you offer affordable payment plans?

Get your work done with no worries and with huge discounts! We provide credit-approved payment plans that are affordable along with promotional deals. Give us a call to let our team assist you in choosing a plan that works within your budget.

Our HVAC experts answer some frequently asked question of repair and maintenance.

HVAC FAQs

When is the right time to schedule maintenance of my cooling and heating system?

It is recommended to schedule appointments with the HVAC service team at the beginning of each summer and winter season.

When is it time to change HVAC air filters?

Air filters work best to purify the air when replaced every three months.

How important is it to maintain good indoor air quality?

Allergens, mildew, and other impurities are eliminated from indoor spaces with regular upkeep of your HVAC system. It is beneficial for your family’s wellbeing.

Is attic ventilation good for my house?

Regular service will lower the risk of mold and high energy bills. Summer heat traps moisture and warmth in the attic causing problems with cooling and mildew.

Why should I get a programmable thermostat?

It is recommended to use a programmable thermostat to improve cooling and save on energy bills. The device is useful to manage consumption of energy.

What should I know about a ductless mini Split system?

A ductless mini split is a central air cooling system that does not require a duct for refrigerant to pass through. It causes less damage to the property and sufficiently cools indoor spaces.

What benefits may I gain from HVAC zoning?

The zones HVAC systems are likely to function better resulting in more efficient use of energy, improved cooling and better air quality.

Cool

When should I replace my AC?

Older AC units are likely to result in frequent upkeep. If the unit breaks down often or is resulting in costly repairs, it is recommended that the unit be upgraded with a newer one.

What temperature is ideal for my thermostat?

A thermostat is likely save you on energy bills when set to 72 degrees with the fan setting on auto function.

How do I save money on cooling?

It is recommended to change the setting on the thermostat to a higher temperature and close the curtains. Regular maintenance of the HAC system will keep it running efficiently, saving money.

What should I know about R-22 or HCFC-22?

R-22, also known as HCFC-22 will no longer be in produced as a refrigerant after January 2020 due to its role in damaging the climate and contributing to ozone depletion. It is a common feature in older models of cooling and heating units. It is advisable that you replace and upgrade your cooling and heating units to the latest models.

Heating

When should I upgrade my furnace?

The furnace’s useful life is 10 to 15 years after which its efficiency decreases greatly. It is recommended it be replaced with newer furnace after the recommended time.

How can I save of heating fuel costs?

An excellent way to save money on fuel is to regularly upkeep of your heating units. An efficiently running system will result in huge savings on utility bills.

How furnace maintenance benefit my house?

Heating prices are rising year after year, and a regularly maintained furnace is more likely to give efficiency, leading to big savings.

Why do I need to upgrade my boiler?

Boilers are durable machines, however their efficiency will dwindle after a few years. It is best to upgrade them to save money in the long run.

How is a gas boiler different from an oil burner?

Gas boilers are a very cost effective substitute to oil burners. Fuel storage and requirements for utility lines are set differently from an oil burner. Give our service team a call to learn which option is best for your home.

Tell me about hydronic heating?

Hydronic heating is a fantastic way to have more control over your home’s heating. It heats the flooring of your house via a network of heated plastic pipes hot water running through them.

How do heat pumps function?

Heat pumps pull hot air from the outside of your home to heat your indoor air during winter, while they work the opposite way to cool your indoor air during summer time.

How do I benefit from a heat pump?

Heat pumps are an excellent choice when you want to upgrade to an efficient unit to warm up your indoor air. In addition, they also work best as a cooling unit too during summer time. Hence, your home can benefit from a single HVAC unit that is also energy efficient for both functions.

Emergency FAQs

Why is the air conditioner not starting?

A busted unit with an overheated compressor or a broken fan may cause troubles while turning on your AC unit. Regular upkeep will keep the parts of your AC working efficiently throughout the year.

Why is the AC noisy?

Failing to clean and repair your unit can lead to poorly functioning parts. Refrigerant pipes, compressor and fan need upkeep on a regular basis to keep the machine from making wailing noises.

Should I be worried about an older HVAC system?

Older models may not cool or heat your home efficiently, increase energy bills and need regular upkeep, hence dipping your savings. Upgrading to newer models is recommended to meet the heating and cooling needs of your house in a budget.

How can I save money on my HVAC system?

A programmable thermostat helps you to gain more control on the heating and cooling needs of your home, helping you to stay within your budget and save immensely on your utility bills.

How can I save money on my HVAC system?

A programmable thermostat helps you to gain more control on the heating and cooling needs of your home, helping you to stay within your budget and save immensely on your utility bills.

Why is my house not heating enough?

A diagnosis by our service team will help you figure if your home is insulated enough to retain heat. Call our team to learn how we can help you upgrade to an HVAC system suited to your home to stay cozy during winters.

Why should I get coil, dryer and duct cleaned?

Dirt, humidity and mildew can affect the functionality of the parts in your equipment, leading to poor cooling and heating. The units a likely to use more energy to meet your heating and cooling needs. A cleanup on a regular basis today will save you money in the future.

Why is my HVAC system making my house dusty?

Dusty air is a sign that your HVAC system needs its air ducts unblocked and cleaned by an expert service team. Give us a call to get expert service that your home needs.

How is poor air quality affecting my health?

Dust and mildew in the air can poorly affect the respiratory system of your family, leading to allergies and breathing troubles. Give us a call to learn how our service team can help improve the quality of your indoor air.

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